Frequently Asked Questions

"What does your software do?"

Our software programs are designed to help you make better trading and investing decisions by helping you decide when to buy and sell. Our software works with stock, ETF, futures, commodities, mutual funds, and FOREX currencies.

Pro Analyst and HotlineX are our real-time products which are powered by MacChart data.

Personal Analyst and Personal Hotline are our end of day products. Data for these products is supplied by our Total Access data service.

Our products are designed exclusively for the Macintosh.

"Do you plan to make a windows version of your software?"

Never say never, but we have been in business for over 20 years and we are still proud to be Mac only.

"Do you offer FOREX currency data or just stock?"

Actually we offer FOREX, stock, options, commodities, futures, and mutual funds.

"If I order Personal Analyst and decide to upgrade to Personal Hotline, how much will it cost me to upgrade?"

Upgrading between products is the difference in price between the products.

"What happens to my data when I upgrade? Will I have to start all over?"

No. All of our programs share the same data structure making it extremely easy to upgrade.

"What is the difference between Personal Analyst and Pro Analyst?"

Pro Analyst is the leading real-time product for the Macintosh. Quotes, charts and analytics update continuously, every time a security trades. Pro Analyst provides market quotes for stock, options, currencies and futures, as well as live charts, news, analysis and alerts. It was designed for active traders and the growing base of individual investors that feel the need to monitor the markets while they are open. Pro Analyst can produce charts from tick to minute to hourly to monthly and virtually any time frame in between.

Personal Analyst was designed to be an end-of-day product. It can retrieve intraday prices, but they are snapshots of that day's activity. Personal Analyst can produce daily, weekly and monthly charts. If you work all day but understand the value that quality preparation can bring to the bottom line, then Personal Analyst is for you.

"What data feed do I need for Pro Analyst?"

Our real-time products, Pro Analyst and HotlineX were designed to use the MacChart feed from Barchart Data Solutions. The same feed provides live, streaming quotes for stock, ETF, commodities, futures and FOREX currencies.

"What data feed do I need for Personal Analyst?"

Our end of day products, Personal Analyst and Personal Hotline were designed to use the Total Access data service. Total access is a non-streaming source of price data on stock, ETF, futures, commodities, FOREX currencies and mutual funds.

"Will your products work in Australia?"

The Total Access service used by our end of day products, Personal Analyst and Personal Hotline has access to data from the ASX as well as the London, Toronto, Vancouver and Indian stocks exchanges along with commodities data from the U.S. and Europe.

"Are your products compatible with Sierra, Apple's latest operating system?"

Yes. Our current product line requires and Intel based Mac running OS X 10.6 through 10.12.

"I'm not sure which program I should order?"

Give us a call. Our knowledgable staff will be happy to discuss your needs and help you decide which program is best for you.

"If I purchase one of your software programs and decide its not right for me, how does the guarantee actually work?"

Fill in the form at within 30 days of ordering. Upon receipt we will refund the software charge. No explanation is required but, naturally, we would like to know why you chose not to keep the software.

"I have an older Macintosh. What are the minimum system requirements to run your software?"

Our current products require any Intel Mac running OSX 10.6 to 10.12
(Snow Leopard, Lion, Mountain Lion, Mavericks, Yosemite, El Capitan and Sierra)

Haven't found the answer to your questions?
Give us a call or drop us an e-mail.

PHONE 800-825-1852 U.S.
714-997-9295 Outside U.S.